Delivery Policy

Delivery Policy

Thank you for shopping at TagJoys!  We strive to process and ship your order as quickly and efficiently as possible.  Please review our delivery policy below:

Processing Time:

·        Orders are typically processed within 1-3 business days.

·        Processing time may be longer during peak seasons or promotional periods.

·        You will receive a confirmation email once your order has been processed.

Shipping Options & Costs:

We offer the following shipping options:

·        Free Shipping: Estimated delivery within 3-5 business days.

Shipping costs are calculated at checkout based on the chosen shipping method, weight, and destination of your order.

Shipping Destinations:

We currently ship to the following locations:

·        United Kingdom, All Regions

If your location is not listed, please contact us at tagjoys@gmail.com to inquire about shipping availability.

Delivery Time:

·        Delivery time is estimated and not guaranteed.  Actual delivery may vary depending on the shipping carrier, destination, and other factors beyond our control.

·        You can track your order using the tracking number provided in your shipping confirmation email.

Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.  You can use this number to track the status of your shipment on the carrier's website.

Shipping Address:

·        Please ensure that you provide a correct and complete shipping address at checkout.  We are not responsible for orders shipped to incorrect addresses provided by the customer.

·        We are unable to make changes to the shipping address once your order has been shipped.

Delivery Issues:

·        Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at tagjoys@gmail.com. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.

·        Failed Delivery Attempts: If the shipping carrier is unable to deliver your package after several attempts, it may be returned to us.  In this case, we will contact you to arrange for reshipment or a refund.

·        Customs and Duties: For international orders, you may be responsible for paying customs duties, taxes, or other fees imposed by your country's customs authorities.  These charges are not included in the shipping cost and are your responsibility.

Changes to this Policy:

We reserve the right to modify this delivery policy at any time.  Any changes will be posted on this page.

Questions:

If you have any questions regarding our delivery policy, please contact us at tagjoys@gmail.com.

This Delivery Policy is effective as of 10/02/2025.